View the timeline for the switch off
- November 2017 - BT Openreach announces its intention to switch off the PSTN in 2025.
- June 2019 - Trial sites in Salisbury and Mildenhall announced, and Openreach strengthens the fibre network.
- December 2020 - Openreach starts the process of retiring PSTN and ISDN. Stop sell notice of legacy services in Salisbury trial site.
- May 2021 - Stop Sell notice of legacy services in Mildenhall trial site.
- December 2022 - Salisbury and Mildenhall trial sites -withdrawal of legacy products and services.
- September 2023 - STOP SELL notice issued. No new line installations, line conversions or ISDN channels.
- December 2025 - PSTN and ISDN switch off