View the timeline for the switch off

View the timeline for the switch off



  1. November 2017 - BT Openreach announces its intention to switch off the PSTN in 2025.

  2. June 2019 - Trial sites in Salisbury and Mildenhall announced, and Openreach strengthens the fibre network.

  3. December 2020 - Openreach starts the process of retiring PSTN and ISDN. Stop sell notice of legacy services in Salisbury trial site.

  4. May 2021 - Stop Sell notice of legacy services in Mildenhall trial site.

  5. December 2022 - Salisbury and Mildenhall trial sites -withdrawal of legacy products and services.

  6. September 2023 - STOP SELL notice issued. No new line installations, line conversions or ISDN channels.

  7. December 2025 - PSTN and ISDN switch off